Terms & Conditions (Privacy)

At our platform, we prioritize your privacy and the secure management of your information. This Privacy Policy provides a detailed overview of the personal data we collect, our processing activities, and the stringent safeguards we have in place to protect your information during your use of our services.

Data Collection: Our platform is designed to collect specific types of information to enhance your user experience, which includes, but is not limited to:
- User Identification: UserID, Username, Email, along with your First and Last Name, and ProfilePictureURL.
- Security Details: Encrypted Passwords, Two-Factor Authentication (2FA) status, and historical password changes.
- Engagement Data: Details of your interactions with our service, like Account Creation, Last Login, Account Status, UserRole, and customized Privacy Settings.
- Connectivity and Device Information: Data such as IP addresses, device specifications, browsers used, geographical coordinates, timezone, and method of login.
- Financial Transactions: Comprehensive records from Subscriptions and Payments, covering aspects like plan types, payment history, and transaction details.
- Support Interactions: Detailed logs of Support Tickets, encompassing user messages, timestamps, issue categories, and resolution feedback.
- Service Usage: Information related to the creation and usage of receipts, as well as customer engagement statistics.

Data Protection: We are committed to implementing advanced security protocols to secure your data, including the hashing of sensitive details. It is important to recognize that while we control data on our servers, third-party services such as Cloudflare and various DNS providers may collect their own datasets. Our commitment to your privacy extends to vigilant monitoring, but the responsibility of third-party data collection is beyond our direct control.

Extended Data Use and Sharing: While our primary aim is to enhance your service experience, we reserve the right to collect additional information as necessary. We may share your data with third parties or law enforcement under lawful requests to comply with our legal obligations, always ensuring the legitimacy of such requests. Our policy is to maintain transparency with you regarding any data we share, except in circumstances where we are legally restricted from doing so.

Data Stewardship: Our ethos prohibits the selling of personal data. Rest assured, your information is not for sale, and will only be transferred as part of a full business transaction should the platform change ownership.

By engaging with our services, you consent to the practices described in this Privacy Policy. We are devoted to safeguarding your personal information and uphold a high standard of privacy ethics, ensuring your trust is respected and maintained.